Terms of service

These Terms of Service govern your access to and use of whitefoxboutiqueax.shop, including purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude, restrict, or modify rights or remedies that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law.

1. Online Store

whitefoxboutiqueax.shop operates an online retail store.

Our ecommerce services are provided using Shopify technology.

We reserve the right to update, modify, suspend, or discontinue portions of the website where reasonably necessary, subject to existing contractual and legal obligations.

2. Eligibility

By placing an order, you represent that you have legal capacity to enter into the transaction or that you are acting with the appropriate authority or consent required by applicable law.

You agree not to use our website for unlawful or fraudulent purposes.

3. Customer Information

You must provide accurate and sufficiently complete information when making a purchase.

You are responsible for checking:

• Your name;
• Email address;
• Telephone number where required;
• Billing details;
• Shipping address;
• Product selection;
• Size or variation;
• Quantity; and
• Other checkout information.

We are not responsible for delays caused solely by inaccurate customer-provided information to the extent permitted by law.

4. Products

We make reasonable efforts to describe products accurately.

Product photographs are intended to represent products as accurately as reasonably possible, but colours, proportions, and appearance may vary depending on device displays, lighting, photography, and manufacturing variations.

Product availability is not guaranteed until an order has been accepted and can be fulfilled.

We may limit quantities where reasonably necessary, including where inventory is limited or fraud is suspected.

5. Prices

Prices displayed on our website may change from time to time.

Unless otherwise indicated at checkout, prices presented to Australian customers are intended to be displayed in the currency indicated on the website or checkout.

The price applicable to an order is generally the price shown when the customer submits the order, subject to correction of genuine errors in accordance with applicable law.

We will not knowingly use misleading pricing practices.

6. Payments

Available payment methods are displayed at checkout.

By submitting payment information, you represent that you are authorised to use the selected payment method.

Payments may be processed by independent payment service providers.

We may cancel or place an order on hold where a payment is declined, reversed, identified as potentially fraudulent, or otherwise cannot reasonably be verified.

7. Order Acceptance

Submitting an order does not necessarily mean that we can fulfil it.

We may contact you where:

• An item is unavailable;
• Payment cannot be verified;
• Fraud is suspected;
• Delivery information is incomplete;
• A material pricing error has occurred; or
• Another issue prevents fulfilment.

Where an order cannot be fulfilled after payment has been taken, we will provide an appropriate refund or other resolution.

8. Shipping and Delivery

All orders placed through whitefoxboutiqueax.shop qualify for free standard shipping.

Our estimated standard delivery timeframe is 15–20 days.

Delivery estimates may be affected by circumstances outside our reasonable control.

Please review our Shipping Policy for further details.

9. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy together with applicable law.

Our voluntary return conditions are additional to statutory consumer rights and are not intended to replace them.

10. Consumer Guarantees

Products supplied to Australian consumers may be subject to non-excludable consumer guarantees under the Australian Consumer Law.

If an applicable consumer guarantee is not met, remedies may be available according to the nature of the failure.

Nothing in these Terms should be interpreted as requiring a customer to waive rights that cannot lawfully be waived.

11. Intellectual Property

Unless otherwise stated, the content made available through whitefoxboutiqueax.shop, including website design, text, graphics, branding, layout, photographs owned by us, and other original materials, is protected by applicable intellectual property laws.

You may access website content for personal shopping and legitimate non-commercial use.

You may not, without appropriate permission:

• Reproduce substantial website content for commercial purposes;
• Misrepresent our content as your own;
• Use our branding in a misleading manner;
• Scrape the website in a way that materially interferes with its operation;
• Circumvent website security; or
• Use website content unlawfully.

12. Reviews and User Content

If you submit a review, feedback, photograph, comment, or other content to us, you represent that you have the right to submit that material.

You must not submit content that is:

• Unlawful;
• Fraudulent;
• Defamatory;
• Malicious;
• Infringing;
• Deceptively presented as another person's content; or
• Designed to introduce malicious software.

We may moderate or remove content where reasonably necessary.

13. Prohibited Conduct

You must not use the website to:

• Commit fraud;
• Violate applicable law;
• Distribute malicious software;
• Interfere with website security;
• Attempt unauthorised access;
• Misuse another person's information;
• Misrepresent your identity for fraudulent purposes; or
• Materially disrupt the operation of the website.

14. Third-Party Services

Our website may rely on or link to third-party services, including Shopify, payment providers, delivery providers, analytics services, or other technology providers.

Independent third parties may have their own terms and privacy practices.

We are not responsible for independent third-party content or conduct except to the extent liability cannot lawfully be excluded.

15. Website Availability

We aim to keep our website available and functional but cannot guarantee uninterrupted access.

Temporary interruptions may occur because of:

• Maintenance;
• Technical problems;
• Network failures;
• Security incidents;
• Third-party outages; or
• Events outside our reasonable control.

16. Limitation of Liability

To the maximum extent permitted by applicable law, we exclude liability that may lawfully be excluded.

However, nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory right, remedy, or liability that cannot lawfully be excluded or limited.

Where liability may lawfully be limited, any limitation will apply only to the extent permitted by law.

17. Indemnity

To the extent permitted by law, you agree to be responsible for loss reasonably arising from your unlawful use of the website, intentional misconduct, fraud, or material breach of these Terms.

This clause does not require a consumer to indemnify us for matters caused by our own breach, negligence, or conduct where doing so would be prohibited by law.

18. Privacy

Our collection and handling of personal information are described in our Privacy Policy.

By using our services, you acknowledge that information may be processed as reasonably necessary to provide services, fulfil transactions, prevent fraud, and comply with applicable obligations.

19. Changes to These Terms

We may update these Terms from time to time.

Updates may reflect changes to:

• Our services;
• Business operations;
• Technology;
• Payment arrangements;
• Applicable laws; or
• Website functionality.

Updated Terms will apply prospectively from publication except where applicable law requires otherwise.

20. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or severed to the minimum extent necessary while the remaining provisions continue to operate, where legally permitted.

21. No Waiver

Failure to enforce a provision immediately does not necessarily constitute a permanent waiver of that provision or any other right.

22. Governing Law

These Terms are governed by applicable laws of Australia.

Nothing in this governing-law provision deprives a consumer of protections that apply mandatorily under relevant consumer legislation.

23. Contact

Questions regarding these Terms may be sent to:

whitefoxboutiqueax.shop
Email: info@whitefoxboutiqueax.shop